Dispatch Information

  • No shipping fees within the UK and Germany
  • Returns are free
  • Depending on the size and weight of your order, we will ship either DHL, GLS or by forwarding agency (Krage)
  • Shipping with a forwarder is usually carried when the item is over 40 kg in Germany and from 50 kg for other countries within the EU
  • We only ship to the countries listed below. If you want a delivery to another country, please contact us. We check this possibility.
  • For deliveries abroad, additional costs are incurred. In order to guarantee fair transport costs to all of our customers, we calculate individual transport costs for each product and do not use any graduations.
  • For the following countries / countries, we can only deliver up to 31.5 kg and a maximum size of 60 x 90 x 120 cm: Azores and Madeira, Balearic Islands, Canaries, Melilla, Corsica, Isle of Man, German islands and German packing stations
  • Self-collection is not possible for logistical reasons
  • Express and desired date deliveries as well as delivery to mailboxes are also not possible

Information regarding calculation of the delivery date

The deadline for the delivery begins with payment in advance on the day after the payment order has been issued to the transferring credit institution or in the case of other forms of payment the day after the contract is concluded and ends with the end of the last day of the deadline. If the last day of the deadline falls on a Saturday, Sunday or a public holiday recognised by the State as the place of delivery, the next working day shall be replaced by such day.

If you place an order with us within the scope of an order, we will ship the goods in a joint consignment, unless we have agreed otherwise with you. In this case, the total delivery time for the item of your order with the longest delivery time applies to the shipment.

Information on delivery times

In the table below, you will find the expected delivery times for the shipping to each respective country.

Country

additional max. time in days

Belgium (BE)

1 Day

Bulgaria (BG)

4 Days

Denmark (DK)

1 Day

Estonia (EE)

3 Days

South Finland (FI)

3 Days

North Finland (FI)

4 Days

South France (FR)

1 Day

North France (FR)

1 Day

Greece (GR)

4 Days

Ireland (IE)

4 Days

South Italy (IT)

4 Days

North Italy (IT)

1 Day

Latvia (LV)

3 Days

Lithuania (LT)

2 Days

Luxemburg (LU)

1 Day

Malta (MT)

8 Days

Netherlands (NL)

1 Day

Austria (AT)

1 Day

Poland (PL)

1 Day

Portugal (PT)

4 Days

Rumania (RO)

3 Days

South Sweden (SE)

1 Day

North Sweden (SE)

4 Days

Slovakia (SK)

2 Days

Slovenia (SI)

1 Day

Spain (ES)

3 Days

Czech Republic (CZ)

1 Day

Hungary (HU)

2 Days

Germany (DE)

4 Days

Cyprus (CY)

8 Days

Switzerland (CH)

1 Day

Croatia (HR)

2 Days

  • Contact
    Phone

    0 20 376 988 02
    mo - fr 10am - 4pm
    Expondo Blog

    Mail

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