Item: EX10250470
|Model: UNI_POOLS_14
Ready to ship!
Delivery time approx. 5-8 business daysBased on 12 reviews
Great choice! We are very pleased ❤️ it heats up quickly and looks beautiful
easy and pleasant to use, beautiful to look at and economical in consumption
Heats well and you can seat 6 people without problems, but the cleaning is insufficient and the filters wear out.
Terrace
Set in a home garden. Jacuzzi presents itself very nicely. Quality at a high level. Comfortable, operation is not complicated. Very fast delivery, I received the Jacuzzi the very next day after ordering. Highly recommended!
I confirm, great choice! Quick assembly, very simple operation, everyone at home is very happy 👍
The quality of the product is really good. I tested the equipment at a temperature of 20 degrees and the water heated up to almost 40 degrees. I am satisfied with the purchase.
I bought this hot tub a year ago and in October it completely lost power after a painful experience getting hold of customer services I was told that they would pick up the product and then either fix it or send a new one. Which I though was fair so I agreed it took over six weeks to sort out then I received new product. Which worked ok for a while then the exact same thing happened with the new product it completely lost power. It’s taken me around 3 weeks to actually get in touch with expondo regarding this and I have explained that the same thing has happened and that I think this is a manufacturing problem with the product I requested a refund rather than an exchange as I didn’t want the same thing to happen again i was told I could not have a refund and that they would pick up the hot tub and look at it and either fix or exchange. I am very disappointed and unhappy with this service as when I purchased this product it was £650 and I feel like it was a waste of money. I have had to keep chasing round trying to contact customer services by email and trying by telephone although it is very hard to contact them. They still have not picked up the hot tub and I am waiting to see if they will be sending the new product anytime soon as going on the timescale last time summer will be over before it is delivered. DONT BOTHER WITH THIS PRODUCT. WASTE OF MONEY
Reply from
In the top
Whirlpool looks like the picture. Assembly is easy, although the operating instructions are really unnecessary as they do not answer any questions that may arise. YouTube made it easy afterwards. What I definitely have to complain about is that unfortunately the filter cartridges that should be replaced regularly cannot be found so that I can buy them again. Expondo is trying very hard to help me with this matter, but unfortunately they have not yet been able to give me any relevant information.
With plenty of expertise and the goal to offer great quality whilst saving you money, we are developing our own strong brands with sustainable design, "Made in Germany". Characterised through more than 1,000,000 satisfied customers, we are constantly developing new methods to personally fulfil individual wishes and requirements.
Our hotline is opened for you Mo - Fr 9:00 - 17:00